⚠️ Support responses may be delayed due to high volume and limited staffing. Full support resumes January 10. Tickets are handled in the order received. Many issues can be resolved by uninstalling the software. ✕

PRODUCT SUPPORT
Issue Installing a Product
Issue Using a Product
//42 STORE SUPPORT
Migrate Purchases to //42 Store
Purchase Issues
OTHER CONTACT
Pre-purchase Questions

Migrate Purchases to //42 Store

Select this category when transferring your Parallel 42 products purchased elsewhere to your Parallel 42 account.

⇅ How do I transfer my purchases from other stores?
Updated: Friday, November 7, 2025 account contrail licence marketplace migration orbx orders purchase transfer