⚠️ Support responses may be delayed due to high volume and limited staffing. Tickets are handled in the order received. Many issues can be resolved by uninstalling the software. ✕

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Issue Installing a Product

Select this category when you're having INSTALLING a product you recently purchased.

⇅ Chaseplane Activation Limit Reached
Updated: Tuesday, July 15, 2025 activation auth authorization chaseplane limit multiple piracy serial number sharing users
⇅ 2024 Community Folder
Updated: Tuesday, February 18, 2025 community folder location missing not installed not showing
⇅ How do I install SimFX?
Updated: Friday, July 12, 2024 community folder install simfx
⇅ How do I Install my Immersion Pack?
Updated: Saturday, August 3, 2024 777 immersion a320 immersion community folder install simfx
⇅ Do I need to delete the previous vesion when an update is issued?
Updated: Wednesday, June 12, 2024 delete how to install install update overwrite replace update